Terms and Conditions

Terms and Conditions

Welcome to Vilona ! These Terms and Conditions ("Terms") govern your use of our website ([website address]) and the services we offer ("Services"). By accessing or using our website, you agree to be bound by these Terms.

1. Eligibility

Our Services are available for use by individuals who are at least 18 years old and can form legally binding contracts under applicable law.

2. Orders and Payment

• You can place orders for our products through our website.
• We accept various payment methods as displayed on the checkout page.
• You are responsible for ensuring the accuracy of your order details and payment information.
• We reserve the right to cancel or modify orders in case of product unavailability, pricing errors, or suspected fraudulent activity.

3. Pricing and Availability

• Prices for our products are listed on the website and are subject to change without prior notice.
• We strive to ensure product availability, but we cannot guarantee that all items will be in stock at all times. In case of unavailability, we may offer a substitute product or issue a refund.

4. Delivery

• We offer delivery services within [your delivery area].
• Delivery fees and estimated delivery times will be displayed at checkout and may vary depending on your location and order size.
• You are responsible for providing a valid and complete delivery address.
• We are not liable for delays in delivery caused by factors beyond our control (e.g., bad weather, carrier issues).

5. Returns and Refunds

• We accept returns for unopened and undamaged products within [number] days of delivery.
• You are responsible for the cost of return shipping.
• Refunds will be issued to the original payment method used for the purchase.
• Perishable products and food items are generally non-returnable unless damaged upon delivery.

6. User Content

If you submit any content to our website (e.g., reviews, comments), you grant us a non-exclusive, royalty-free license to use, reproduce, modify, publish, and distribute such content.

7. Intellectual Property

The content on our website, including text, graphics, logos, and trademarks, is protected by intellectual property laws. You may not use any of this content without our prior written consent.

8. Disclaimer

We use reasonable efforts to ensure the accuracy of information on our website. However, we make no warranties, express or implied, regarding the accuracy, completeness, or reliability of such information. We are not liable for any damages arising from your use of our website or products.

9. Limitation of Liability

Our liability to you for any claims arising out of or related to your use of our Services will not exceed the amount you paid for the products or services in question.

10. Termination

We may terminate your access to our website or Services at any time, for any reason, and without notice.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [your state/country].

12. Dispute Resolution

Any dispute arising out of or relating to these Terms will be resolved by [dispute resolution method, e.g., arbitration].

13. Entire Agreement

These Terms constitute the entire agreement between you and us regarding your use of our website and Services.

14. Updates to Terms

We may update these Terms at any time by posting the revised version on our website. Your continued use of our website following the posting of any revised Terms constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms, please contact us at vilonafoodproducts@gmail.com.